What Our Privacy Policy Covers
Our Privacy Policy applies to details you provide during account creation, including your contact details and verification responses, plus technical records created when you sign in. We use these records to open your account, protect account access, match wallet activity, and respond to requests. A DANA,
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OVO, GoPay or QRIS selection can create a payment reference, while bank transfer and virtual account activity can add a bank-side reference for reconciliation. Device type, browser settings, login time and security events help us identify unusual access without treating your device as a permanent identity.
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We may retain records for the period needed for account security, dispute handling, accounting, or legal duties. Access and eligibility depends on local law. You can ask about a particular record through our support route, and we will explain the available action after checking your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.